"You can only be as good as your employees. With the help of DALA's Mystery Shops, we were able to analyze our weak links and improve on our strong ones to make our overall corporate image shine in the end."
Leonard Drimmer, Vice President
Transglobe Property Management,
MississaugaON
"As a result of using DALA's Mystery Shopping, we now have well-trained agents who know what is important to a prospective tenant when looking for an apartment. They are now generating more rentals and increasing rental revenue. This has worked so well for us that we continually shop our staff in order to be able to determine their training needs."
Kim Rowe, Property Manager
O’Shanter Development Company
TorontoON
"I highly recommend using DALA ’s Mystery Shopping. Not only does their shopping report give you precise information on how well your on-site staff presents your apartments, it also gives you guidelines on how to go over the shopping report with your staff to maximize the benefits of every evaluation."
Allan Carr, Senior Vice President
MidwestProperty Management
EdmontonAB
Mystery Shopping for Apartments
For the 1st time...Know exactly how your staff leases apartments!
North America's leading Apartment Leasing & Marketing Specialist now offers an indispensable service for apartment owners and property managers - the ability to anonymously evaluate their leasing personnel and property. This is one of the best and fastest growing management tools available to determine their effectiveness.
How many prospective residents have you lost?
Our qualified apartment mystery shoppers know exactly what to look for and what questions to ask in order to determine exactly how well your staff performs in real life situations. In the world of apartments, there are many influences that can affect your bottom line.
Do you want to find out what your staff is doing right?
A DALA apartment mystery shop will allow you to see where your property excels, and where there might be some tweaking required. With over twenty years of experience in the industry, we know how to shop apartments!
"What Gets Measured, Gets Done!"
Tom Peters
